Store Policy

General

Ownership & Disclosure
You declare that you are the lawful owner of the items submitted and that all items are authentic. You agree to fully disclose all relevant information relating to the items.
Fraud & Misrepresentation
In the event that negligence, misrepresentation, or fraudulent activity is identified, LuxuryLover reserves the right to report such acts to the relevant local authorities. Any amounts previously paid to you must be returned in full to LuxuryLover.
Identification Requirement
You agree to provide LuxuryLover with a copy of your official identification document, including personal particulars, subject to the terms of our Privacy Policy.
Consent to Contact
You consent to LuxuryLover contacting you regarding item status updates, promotions, events, and notifications, notwithstanding your registration with the Do Not Call (DNC) Registry.
Risk & Liability
While LuxuryLover will exercise reasonable care in handling your items, all items left at our retail stores are done so at your own risk. LuxuryLover shall not be held liable for normal wear and tear arising in the ordinary course of business, or for loss or damage due to events including but not limited to break-ins, theft, fire, or other unforeseen circumstances.
Item Drop-Off, Valuation & Proposal
You may drop off items or request a valuation at our retail stores. LuxuryLover will subsequently advise whether we propose to:

purchase the item (with payment made on the spot),
accept the item on consignment (to sell on your behalf), or
return the item to you.

Any proposal provided is valid for one (1) business day. Should you decide not to proceed, you are required to collect your item within seven (7) business days.
Either a hard copy or electronic copy of the relevant form must be presented at the time of collection.

7.Lucky Wheel Voucher
Each item is eligible for the redemption of one (1) Lucky Wheel voucher only.
This voucher is valid for online purchases only.

Payment Methods

Store Policy

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