How do I know your items are authentic?


At Bag Religion,We have a zero tolerance policy for counterfeit items.Authenticity is at the core of our bussiness. We offer a lifetime Money-Back Authenticity Guarantee on all our items,so you can be confident about your purchase through us.




what is your bag authentication process?


Step 1-All luxury items are rigorously inspected by our in-house authenticity specialists. Step 2-We proudly offer you an extra layer of protection through the use of an Entrupy* machine. *The Entrupy machine is an electronic device that analyzes material surfaces with up to a 260X magnitude of precision and then cross references a data bank composed of millions of microscopic images of comparable items. With a built in network effect supported by Artificial intelligence and Machine Learning technology,The Entrupy authentication system improve it's accuracy with each scan. The number of times fakes have slipped through the system is less than 0.1%.




Can I reserve an item on Luxury Lover?


All items are sold on a first come first serve basis. This allows individuals in our fashion community an equal opportunity to purchase our one-of-a-kind-items. However,Items can be placed on hold with a 10% non-refundable deposit, With the balance due within a 14-day period.We recommend that you are sure about the item before reservation,as our reservation deposits are non- refundable,non-exchangeable.Once the deposit is made,the item will be marked as "SOLD" on our website.




What if I don't see the bag I want in your inventory?


We'd love to help you source your dream bag! Contact us with your specificantions and we will spring into action.You can expect us to find your designer item within 4- 6 weeks. We request a $200 deposit to begin our sourcing process.This deposit will go towards the total value of your bag and is non-refundable.





FAQ

Email: info@luxurylover.com.sg

WhatsApp: 9630 0371

Shop: 14 Scotts Road Far East Plaza #03-25B,S228213