All bags sold by LuxuryLover are inspected before sale using brand-specific authentication checks. We do not accept or sell counterfeit items.

At Luxury Lover, we ensure the authenticity of every luxury item through a meticulous two-step process. First, our experienced in-house specialists carefully inspect each piece. Then, we use the advanced Entrupy machine, which magnifies material surfaces up to 260X and cross-references millions of images using AI and machine learning. This process guarantees an error rate of less than 0.1%, giving you complete confidence in your purchase.

Yes, you can reserve an item with a 10% non-refundable deposit. The balance is due within 14 days. Once the deposit is made, the item will be marked as "SOLD" on our website. Please be sure about your reservation as deposits are non-refundable and non-exchangeable.

Searching for your dream luxury bag? Let us help! Share your specifications with us, and we’ll begin the hunt. Most designer items can be located within 4-6 weeks. A $200 deposit is required to start the process, which will go towards the total cost of your bag. Please note, this deposit is non-refundable. Reach out today and let’s find your perfect match!

Yes. Buying from an established physical boutique with authentication procedures significantly reduces the risk. LuxuryLover has operated a physical store in Singapore since 2014.

Pre-loved luxury bags are priced lower due to prior ownership, condition, and market demand, while still retaining quality and value.

Yes. Customers are welcome to visit our physical store at Far East Plaza,#02-72 Singapore. Visits are by appointment only. Please contact us via WhatsApp to arrange a viewing before coming down.

Yes. All items sold by LuxuryLover are authentic pre-owned luxury handbags. Each piece is carefully inspected and verified by our experienced in-house team. Selected items may also be authenticated using professional third-party tools such as Entrupy.

LuxuryLover specialises in pre-owned luxury handbags, including Chanel, Hermès, Louis Vuitton, Dior, and other well-known designer brands.

Yes. LuxuryLover operates a physical retail store located at Far East Plaza, #02-72, 14 Scotts Road, Singapore 228213. Customers are welcome to view and inspect items in person.

Absolutely. You may visit our boutique to inspect the bag’s condition, craftsmanship, and authenticity before making a purchase. Walk-ins are welcome during opening hours; appointments are recommended for personalised assistance.

LuxuryLover was established in 2014 and has served customers in Singapore for over 10 years, with thousands of luxury bags sold.

Luxury Lover stands out from online marketplaces by offering a trusted and transparent shopping experience. Visit our physical store to personally inspect items, benefit from professional authentication, and enjoy local after-sales support. Say goodbye to the risks of anonymous online sellers and shop with confidence at Luxury Lover.

Each bag is individually assessed and condition details are transparently stated. We stock items ranging from gently usedto vintage pieces, allowing customers to choose based on budget and preference.

Availability varies depending on the item. Where applicable, original receipts, authenticity cards, dust bags, or boxes will be included. Details are clearly stated on each product listing.

Return and exchange policies are clearly stated at the point of sale. Customers are encouraged to review items carefully or inspect them in-store before purchase.

Absolutely! Luxury Lover is a trusted choice for first-time buyers of pre-loved Chanel bags. We offer clear guidance, a transparent authentication process, and a physical retail presence to ensure you shop with confidence and peace of mind.

Luxury Lover offers a variety of payment methods to suit your needs. For online purchases, we accept Atome for instalment payments and HitPay, which supports GrabPay and ShopeePay (both with instalment options). In-store, we accept all major credit cards, including 6 or 12-month instalment plans for DBS or POSB Credit Cards. You can also pay via PayNow, bank transfer, or cash. Choose the option that works best for you!

All items sold are non-exchangeable, non-returnable, and non-refundable.

We offer free local delivery within 1-2 working days. For international shipments, we use DHL with applicable charges.

Join our membership program today and earn S$20 Our membership program allows you to earn points with every purchase, which can be used to offset future purchases. Each dollar you spend earns you 1 point！100Points =1 dollar

Yes, we offer general cleaning services for bags. Contact us to schedule a cleaning for your luxury items.

Singapore’s high humidity can affect leather over time. Store your handbag in a cool, dry place, away from direct sunlight. Use the original dust bag and avoid plastic bags, which trap moisture.

Yes. High humidity may cause mould, stickiness, or leather deterioration. Using a dehumidifier or silica gel in your storage area helps protect your bag.

It is recommended to air your bag every few weeks by taking it out of the dust bag in a shaded, well-ventilated area. Avoid direct sunlight or heat.

Yes, but sparingly. Use a leather conditioner suitable for luxury handbags and test it on a small, hidden area first. Over-conditioning may damage the leather.

Avoid placing light-coloured bags against dark clothing or denim. When storing, keep them away from coloured materials that may bleed.