9.7/10, like new condition, no stuffing, no stains. Perfect shape, Leather is very puffy and stiff. Hardware looks very shine and new. The only flaw is very slightly crack of the inner button which is very common and it does not affected usage. It can be replaced at Chanel Boutique at $100 and this is the way to verrify authenticaticity as well. Series 19 Comes with hologram sticker, authenticity card, stamped booklet and dust bag.